45-minute video call
Personal support session.
Bring your questions. We’ll work through them on a private video call.
- Live screen-share guidance
- Personalized follow-up videos
- A recap of your next steps
$150one-time
Book a session Personal help with Pono.
Two weeks of personal help
Get set up.
With our help.
Get your Pono setup in place, with personal guidance as you go.
- Kickoff and closing video calls
- Unlimited email questions
- Personalized how-to videos
$500one-time · 2 weeks
Start two-week setup Four weeks of personal help
Work through
the details together.
Put your main workflows into use, with time to try things and ask questions.
- Four scheduled video calls
- Unlimited email questions
- Personalized how-to videos
$1,000one-time · 4 weeks
Start four-week setup One month of custom work
Custom
implementation.
Work with us on specific changes to your Pono setup and workflows.
- Agreed custom workflows
- Small code changes
- Calls, email and how-to videos
From$2,500one-time · 1 month
Discuss your project Optional personal help for new and existing Pono customers. Standard technical support remains included.
Prices are in USD, plus applicable taxes. Guided setup covers existing Pono features. Email help covers your agreed setup goals on business days, and your support window starts with your kickoff call. For custom implementation, we agree on the deliverables, development allowance and price before you order; larger projects are quoted separately.