Create channels with a clear purpose
Set up spaces for introductions, questions, wins, challenges, education, accountability, upcoming events or anything else your community needs.
PRIVATE COMMUNITIES INSIDE YOUR COACHING PLATFORM
Build a community
your clients will love.
Give every client a place to connect and share progress with other clients and coaches — inside the same app and website they already use for training and nutrition.
01 / SPACES
The right space for every conversation
Create focused channels for all clients, selected groups, invited members or your coaching team.
Choose who can be a part of it
Open a channel to everyone, connect it to selected groups, invite individual members or keep it for staff only.
One unified feed, or channel by channel
Community members can see everything in one combined feed, or switch to a specific channel when they want a more focused conversation.
Choose who can post
Let everyone post, require approval, limit new posts to coaches and staff only, or make a channel completely read-only.
Keep important information easy to find
Pin useful posts, add topics and prompts, and give each space a clear welcome message and purpose.
Give new people a place to start
Offer free app access to your community, as then introduce them to your coaching services when the time is right.
02 / CONVERSATIONS
Looks just like the social media channels your clients already use
An intuitive design that clients will already be familiar — but right on your website and app, so clients can ask questions, share ideas and stay involved without having to go to a different social platform.
Posts, comments and replies
Start a conversation, respond directly and keep related replies together so discussions are easy to follow.
Reactions and mentions
Add a quick emoji reaction or mention someone with an @ reference.
Photos, video and GIFs
Add media to any post.
Polls and leaderboards
Run a simple poll, collect opinions, and add friendly competition to keep clients engaged.
Topics and conversation prompts
Organize recurring themes and give members an easy starting point with some prompt ideas.
Notifications for what matters
Members can follow the whole community or choose the channels they care about most, and choose what they want to be notified about.
Anonymous when needed
Allow anonymous posts in some spaces when people may need a little more privacy.
03 / SHARE PROGRESS
Share progress for motivation and feedback
Clients can share useful snapshots from what they are already doing in the app and website with just a couple taps — then receive encouragement from coaches and other members.
Share nutrition progress
Celebrate consistent food logging and nutrition-plan progress.
Share workouts and training
Post a completed workout, training-plan progress or a session worth celebrating.
Share performance milestones
Share race preparation, HYROX progress and other performance achievements.
Share even more when it is useful
Selected check-in updates and useful files can also become part of the community conversations.
Share the results — not the private records
The website and app create a clear snapshot for the post, while keeping the underlying coaching record and data completely private.
Keep the momentum going
Other members can react and comment, while coaches can step in with support, context, or to set the next small goals.
04 / COACHING TOOLS
You see everything in the admin
Give your team the tools to guide the conversation, share important updates and keep every space useful and welcoming.
Set a clear welcome message and community rules
Explain what the community is for, how members should use it and what they can expect from your team.
Publish announcements now or later
Share an update immediately, schedule it for the right time and pin important announcements where members will see them.
Make coaches easy to recognize
Coach badges and highlighted replies keep trusted guidance visible inside busy conversations.
Review posts before they appear
Use an approval queue in selected channels when you want to check new posts before the community sees them.
Moderation to keep the conversations happy
Review reports and flagged posts, hide or restore specific content, lock discussions, pin useful posts, and remove content when needed.
Give each team member the right access
Use detailed permissions to control which staff and coaches can manage channels, announcements, members, moderation and settings.
See what needs attention
Admin dashboards bring together channel activity, pending approvals, reports and the tools your team uses most.
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Run everything on Pono.
Try the complete platform free for 14 days. If you would like to chat first then book a demo and we can talk through your business, and how Pono can help you.
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