Features
✓
One coaching software for everything
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Everything in one place
✓
Website and iOS and Android mobile apps
✓
Unlimited customization & automation
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Smart AI
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Ready for you to grow
Feature highlights
For macro and nutrition/fitness coaching
For contest prep coaching
Business features
Or continue scrolling down to explore all features...
Pono for your clients
A perfect experience
Website
Each client's personal online account dashboard on your website has everything that they need in one place. You can manually add whatever you want there or you can fully automate the process and give them what they need as they progress through their program.
Mobile apps
Your clients can see and do everything on the website, or the iOS and Android mobile apps, or switch seamlessly between both. Everything is always up to date and stays perfectly in sync.
All in one
Your clients don't need to download and connect multiple apps or other software, everything is one place for them on the web and on the apps. And there's nothing complex for them to learn, everything is ultra easy and intuitive to use.
Pono for you
Everything that you need to run your online business
Admin dashboard
The Pono admin presents you with everything that is going on in one central place. It is customizable with dozens of widgets to show you a quick overview of everything that matters.
User dashboard
The admin user dashboard shows your entire client history at a glance, with every single interaction that you have ever had with each client, on one screen.
A perfect workflow
Pono notifies you and shows you all of the relevant information when anything needs your attention.
Coaches & staff
Control who sees what
You can easily set up different levels and hierarchies of admin access so that all of your staff members and coaches can see and do exactly what you want them to.
Automated client intake
If you have a lot of coaches and clients then the automated intake system can either let your clients choose which coach they would like to work with, or it can automate the entire process of assigning your clients to the correct coach.
AI & Automations
Workflow wizard
Launching soon!
Pono's new workflow wizard is your ultimate assistant in setting up your online coaching business. It transforms your setup process! Small businesses can choose from popular setups and configure everything with a couple of clicks. Larger business can click through the wizard to quickly create even the most intricate workflows.
AI everywhere
Every single Pono feature has the ability to interact with AI. For example, you can give your clients an AI assistant that answers their questions and makes suggestions, the admin AI assistant can summarize and analyze client's data in the admin, and machine learning can help make predictions and recommendations. See how AI helps when processing your clients check-ins, or how it lets your clients analyze their own data in the mobile apps.
Groups
Automate pretty much everything — onboarding, and all the way through until the end of your client's programs, and beyond — through the powerful groups.
Message campaigns
Send automated campaigns via website message, app message, email, and text/sms.
Notifications & reminders
Automatically notify your clients whenever they have something new that they can look at, and remind them when there's something that they need to do.
Failed payments
Send automated reminders to your clients, and even optionally pause or cancel their program or trigger another automated workflow, when a payment fails.
Messaging
Website & app
Message with your clients directly through your website and the mobile apps. The messages look and feel like an email program, but it's directly integrated into your website and apps.
Chat
Let your clients live chat with their coach through the iOS and Android mobile app. They can share photos and videos, even add emojis and GIFs. Watch 1 min demo
Send beautifully formatted messages and automated notifications to your clients via email.
Text / SMS
Send notifications and messages straight to your client's phone via text/sms messaging.
Video messaging
Let clients and/or coaches record a new video, or attach a video that they have previously recorded, to a message, chat, check-in, note etc.
Bulk messaging
Instantly and easily build a custom recipient list to send any type of message to whole groups of clients, or even all of your clients at once.
App notifications
Send beautifully formatted notifications that pop up in the client's mobile app.
Send later
All types of message — website/app, email, text and app notifications — can be sent immediately or scheduled to send at any later date & time.
Labels
Organize your messages into different categories or mailboxes so that everything is easy to find and in the right place for your clients.
Snippets
Save snippets with text, photos, videos etc that you and your coaches can use again and again by simply pasting them into a new message with one click.
Signatures
Let your coaches personalize their messages and chats with a signature, quote etc.
Forms
Questionnaires
Easily create a questionnaire with as many questions as you like, including conditional that show up depending on the answers to other questions. Trigger any automation when someone fills out the form.
One question at a time
Display your full questionnaire on one page, or show it one question at a time.
Terms & waivers
Require that clients accept your terms, confirm that they have read your conditions, and digitally sign your forms and waivers.
Uploads
Ask your clients to upload something, such as a photo or a document.
Built-in spam protection
If you are showing forms on your public website then spam is a problem. In addition to a reCAPTCHA, Pono's built-in spam filters automatically filter out and intelligently prevent the majority of spam form submissions so that you are not wasting your time on it.
Journals & check-ins
Monitor your client's progress
Collect your client's check-ins, logs, progress photos and any other updates that you want them to send you. Watch this short video to see how PonoAI helps you process your client's check-ins faster, and better!
Check-in schedule
Easily set whatever schedule you want for your clients to submit their check-ins. The automated schedule monitoring then reminds your clients when it's time to check in and can trigger automations if they miss a check-in.
All history at a quick glance
Your client's entire check-in history is available at a quick glance. Browse through recent entries, look at a table of entries with color coding to show how close the client was to their goal, visualize your client's progress with elegant charts, and compare their photos.
Nutrition tracking
Food logs from the mobile app's nutrition tracker automatically flow into the check-ins. Look at a concise overview or drill down into detailed nutrition information.
MyFitnessPal & My Macros+
Clients who prefer to use MyFitnessPal or My Macros+ instead of the integrated app nutrition tracker can easily connect them. For MyFitnessPal you'll then have a button that lets you open their MFP food log. For My Macros + the entire nutrition data will automatically sync in to their check-ins.
Workout / training tracking
Workouts from the mobile app's training tracker automatically flow into the check-ins. Easily respond back to your clients with comments, and see a history of all of their workouts.
Nutrition tracking app
Launching soon!
We're in the middle of development of our new nutrition tracker! Fully integrated into the iOS and Android mobile apps, it includes barcode and food label scanners, a huge food database, and a lot of cool features. Check our updates page soon for more or contact us now with any questions.
Nutrition & training plans
Plan creator
The intuitive plan creator lets you easily create the most individual and customized nutrition, training and cardio plans. Create a library of foods and exercises and put them together into complete plans then easily adjust for individual clients. Create blocks (foods, drinks, supplements etc for nutrition plans, or exercises for training plans) then add to a plan with just a couple of clicks.
Quick upload
If you already have a finished plan, for example a video or a PDF, then you can upload it and put it in your client's account with a couple of clicks.
Categories & tags
Categorize your plans, for example "gluten free" for a food or "home workout" for an exercise. and easily match suitable plans to each client. And tag individual parts, for example "vegetarian" or "keto" for your foods, or "legs" or "arms" for your exercise, then instantly find suitable foods or exercises when creating a custom plan.
Nutrition logging
Clients can see their plans in the mobile app and directly log their food and drink in the integrated nutrition tracker.
Workout / Training logging
Clients can see their training plans and directly log each workout in the mobile app.
More types of content
Articles
Easily publish any type of article on your website and app, for example a blog or an open/close FAQ system.
Courses & classes
From a quick online course to a complete curriculum, you can provide a powerful online learning experience for your clients to work through.
Folders & files
Organize large amounts of content — PDFs, documents, images, videos etc. — into an easy to navigate folder and file hierarchy.
Resources
Give your clients any type of content — for example guides, documents, PDFs, videos etc — delivered on the schedule that you want to website and app.
Sales & payment processing
Orders
Sell any type of physical product, virtual product or online program and charge a one-time price or any type of recurring subscription (including trial periods and setup fees). Require clients to accept your terms or sign a waiver and trigger any type of automation or workflow when they place an order.
Payment processing
Connect your Stripe account and Pono will handle everything automatically. All recurring subscription payments will be billed on the correct schedule, and you can automatically handle any failed payments too. Optionally connect PayPal or Authorize.net too.
Upgrades & downgrades
Easily upgrade or downgrade a client's program. Either you can do this in the admin, or you can offer your clients the option to do so themselves. Automatically trigger automations and workflows when a program is upgraded or downgraded.
Contracts
Optionally keep track of your client's contract obligations — for example, a client might be in a 3 month program but have 12 month contract that they need to fulfill.
Promo codes
Create promo codes with a price or percent discount with countless options for choosing how and when they are allowed to be used.
Referrals & affiliates
Track when someone refers a client to your website and optionally pay commission on some or all referrals.
Individual pricing
Create totally individual pricing for specific clients.
Credits
Manually assign any credit value to a client's account that they can use as a credit when placing an order. For example, assign $100 credit and the client can use it in just one order or split it over multiple smaller orders.
Pre-pay
Let your clients pay for a larger quantity of any item upfront and then use their prepaid credit when placing subsequent orders.
Multiple currencies
Have as many currencies as you want. For example, maybe you want to always bill orders from Canada in CAD and orders from the US or anywhere else in USD.
Abandoned cart recovery
See when a client adds something to their shopping cart but does not go on to complete their order, and automatically trigger follow-up emails to your clients inviting them to finish the order, or even trigger specific other workflows.
Calendar & scheduling
Calendar
Let clients book any type of event, one-off or recurring. Each coach or staff member can have their own schedule, and can optionally connect their Google Calendar to keep everything in sync.
Flexible schedules
Create totally flexible schedules — for example, every Monday, Wednesday and Friday from 8am to 4pm — or set specific dates and times, with countless options for configuring the schedules exactly how you want them.
Reminders & changes
Remind your clients as it gets close to the day and time, optionally let clients and staff re-schedule or cancel events, and confirm whether or not a client has attended an event.
Reports & analytics
Coaching
See what your clients are doing and how your coaches and staff are performing. For example, see how many active clients you have, when their programs are ending, how quickly your coaches respond to your client's messages, chats and check-ins, each coach's retention and churn rates, and much more.
Sales
See everything that you sell, for example your subscriptions, new vs returning clients, how your sales are evolving, lifetime values, as well as specific sales by product, region, promo code, day, time, and much more.
Forms
See reports for the forms that have been filled out on your website or app. You can even link forms and compare the answers from two forms to each other — for example, let your clients rate your coaches, and let your coaches rate your clients, and then compare them!
Website & app activity
See how your clients and your coaches or staff are using and engaging and interacting with your website and your mobile app.
Color coding
Color code specific values in each report so that you instantly see how close you are to your targets and what needs your attention.
Dashboard widgets
Put your favorite reports & analytics widgets directly onto the main admin dashboard so that you have a quick view of everything that you want to keep an eye on.
Payroll
Manage your monthly payroll for all of your coaches and staff, with commission rates and/or a fixed salary, individual rates for specific sales, adjustment requests and many other options. Automatically remove commission for things like failed payments and trial periods and see exactly how much you need to pay out.
Website content & design
Website layout
You can use Pono to power your client portal and keep your existing website frontend, or you can use it to power your entire website. You can quickly add in new pages or sections, edit text, swap out images or videos, add a banner, set up redirects, and even change the styling and design of your site yourself, without having to call a web developer.
Locations & bios
Present beautifully styled staff or coach bios on your website and mobile app. If you have multiple business locations then you can present them all and even add an elegant, interactive Google Maps location finder to let your visitors find a location close to them.
Even more...
Hubspot & Zapier
Pono integrates fully with Hubspot and Zapier, allowing you to trigger totally custom workflows and very advanced automations. You can send countless user properties over to each and trigger updates whenever something happens — for example, when a client fills out a form or places an order, when a program starts or ends, when a payment fails, when something is updated, and so on.
More integrations
Connects directly to many popular apps and services including Active Campaign and MailChimp (for email marketing), Google (for Maps and Calendar), Facebook (for Pixel and Conversions), Instagram (to put your IG feed on your website) and more.
Google Analytics
Connect your website and your iOS and Android mobile apps to Google Analytics and see exactly what your visitors and customers are doing on your website and in your apps.
Enterprise-grade security
Pono is built with the highest level of security, easily passing the strictest vulnerability and penetration tests using the same underlying scanning engine as big banks and governments worldwide. There are many advanced security options that you can set including password strength, email verification, two factor authentication, requiring users to regularly change their passwords and more.
Need even more?
While for most businesses our built-in features already have everything that you could ever dream of, Pono is also powering some highly complex websites with enormous behind-the-scenes functionality. We can extend Pono with whatever custom and individual features your business may need, including a flexible API that can connect to whatever you want it to. Please contact us to talk more.
Transform your business with Pono